Engineering your customer success revolution, one touch point at a time.

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What people say

These testimonials echo the profound impact of our work, showcasing how we tailor our expertise to amplify their success. 

"​​​​While working closely with Experience Catalysts  over the past three years, I have found that she has outstanding creative vision on how to improve her organization and brings a contagious passion to see that vision realized. Diane is a selfless team leader and invests her time and attention to developing her team.

 I have thoroughly enjoyed working with Diane and would not hesitate to work with her in the future."

Craig Cousins
Senior Business Value Manager, Okta

"​From customer listening to action planning to measurement of results, Experience Catalysts were able to develop ways to understand what customers want, see how the company interacts with, and servicing customer needs. Her program resulted in valuable insight and value for the corporation. I would recommend Diane for any team or project working with customer experience."

John Cavers
Senior Technical Product Manager, Amazon

Grab your copy of Diane's latest book!

Written in collaboration with Michael Hinshaw from MCorpCx, Experience RULES is crammed full of tips, techniques and case studies!


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